Available Job

Posted March 9, 2021

Job Description

MedTox Laboratories is a subsidiary of Laboratory Corporation of America (LabCorp). The integration of LabCorp and Covance in 2015 makes LabCorp the largest health care diagnostic company in the world. LabCorp operates in over 60 countries creating great opportunities for career growth and advancement across the world.


If you are motivated by job satisfaction, MedTox Laboratories is the place for you. Every day we make a difference in the way the medical community receives accurate results for our clients and patients. Come join an industry leader to grow your career in the Medical Laboratory Industry as a Data Processing and Admin Float.


The Forensic Support Services Team is seeking a Data Processing and Admin Float. The Support Services Float must have the ability to prioritize duties and work effectively and efficiently with all team members. The Support Services Float will be trained in the following areas: Specimen Management (Recoverables and Problem Resolution), Data Entry, Filing, and Clinical filter papers.


Key Responsibilities:

  • Make outbound calls to clients, recover necessary information, and work closely with Processing to resolve receipt of sample issues.
  • Input data from images, requisitions and other sources into the computer from a variety of standard and/or complex coded or non-coded business and statistical source data using an alpha-numeric and ten-key keyboard.
  • Serve as a problem-solver by identifying errors, routing errors to appropriate areas, and interpreting data to ensure the correct test codes and requisitions are used.
  • Resolve verification queries from operators, releasing of batches, initiating recovery of missing/incorrect information, assist with scanning.
  • File, store, and maintain all records and data.
  • Investigate and ensure completion of problems assigned to the Problem Resolution department. Notify clients on the results of investigation and document communication in Clientele, Antrim, and Outlook.
  • Interact with client services, clinical, and forensic lab personnel involving the tracking, research, location, and resolution of problem samples to ensure and maintain efficiency and acceptable turnaround time.


About our Company: MedTox Laboratories, a LabCorp Specialty Testing Group, located in the Roseville / New Brighton area operates a SAMHSA-certified drug testing laboratory and CAP and CLIA-certified clinical laboratory. Our comprehensive laboratory and testing services coupled with our commitment to excellent customer service ensures that our clients' testing programs operate as efficiently and effectively as possible. We are committed to building strong relationships with our clients; being responsive to their questions and adaptable to their needs.

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