Job Title: Full-Time Operations Manager
Company: Magain Real Estate
Location: Ascot Park, South Australia
About the Company
Magain Real Estate is an established and growing agency with a strong focus on service quality, operational excellence and team support. The business values professionalism, integrity and a collaborative working environment.
Position Overview
This role is responsible for overseeing and improving the day-to-day operations of the office, ensuring systems, people and processes run efficiently. The Operations Manager works closely with leadership and teams across the business to support performance, compliance and continuous improvement.
Key Responsibilities
- Oversee daily office operations and identify opportunities to improve systems, workflows and service delivery
- Set operational priorities and support teams across multiple departments
- Manage the effective use of staff, office space and resources
- Allocate work, monitor workloads and support staff performance and accountability
- Oversee office administration, record keeping and operational financial processes
- Liaise with external service providers and professional partners to support business operations
- Ensure office technology, equipment and supplies are maintained and fit for purpose
- Monitor workplace health and safety practices and maintain a safe working environment
- Ensure operational activities align with internal policies, procedures and regulatory requirements
- Coordinate people-related functions including recruitment, onboarding, training, performance management, payroll coordination and staff supervision
- Advanced use of property management software (e.g. PropertyMe, Console)
- Advanced reporting using Excel / Google Sheets (pivot tables, formulas, dashboards)
- CRM and database management (ActivePipe, Agentbox, etc.)
Requirements
- Proven 1-2 years experience in operations, office management or a similar role
- Experience within a professional services or real estate environment preferred
- Strong organisational, communication and problem-solving skills
- Ability to manage competing priorities and meet deadlines
- High attention to detail and a proactive, solutions-focused approach
- Confidence using office systems, business software and Microsoft Office
- Full-time availability preferred
Benefits
- Competitive salary package, commensurate with experience
- Ongoing training, development and career progression opportunities
- Supportive and collaborative team culture
Additional benefits include:
- Company corporate events
- Annual company awards event
- Melbourne Cup event
- End of year celebration
- Quarterly corporate events
- Social club activities
If you are an experienced operations professional looking to step into a key leadership role, applications are invited via *********************** with a resume and cover letter outlining suitability.
The company is an equal opportunity employer and welcomes applications from all backgrounds. Only shortlisted candidates will be contacted.
