Full job description

At the company we’re dedicated to making exceptional creative tools by combining beautiful user experiences with high performance engineering. Used by millions around the globe, Procreate is committed to placing more power in the hands of creatives.

We’re looking for a Computer Network and Systems Engineer to join our team. Your work will be focused around planning, implementing, and maintaining the company’s network infrastructure and security.

Who we are.

One of the driving factors behind Procreate’s success is our close-knit teamwork. We believe the key to invention is the open flow of ideas and collaboration — revelling in the creative process and taking the time to hone our craft. Together we’re dedicated to building creative software that is powerful, accessible, and intuitive. We’re not afraid to rethink, iterate and persist until we genuinely believe in our work.

At Procreate we’re a rare breed of driven people from all over the world. Each of us brings something special to the table, through our unique backgrounds and experience. Every day we inspire each other to continue our relentless pursuit, passion, and hunger to produce the highest quality work, while remaining humble in our achievements.

Co-founded by James and Alanna Cuda in 2011, Procreate has remained independent and self-funded for over 10 years. Since its launch, Procreate has been loved by millions around the world, received two coveted Apple Design Awards, and been the best-selling app on iPad for the past six years running. In 2018, Procreate Pocket also received an iPhone app of the year award. In 2023, an all new animation app Procreate Dreams was released.

The Role.

This is a hands-on role where you’ll own the network and systems infrastructure that supports our Hobart studio, remote collaborators, and creative cloud services. You’ll plan, implement, and maintain everything from office connectivity to production network security.

Role Benefits.

We invest in you

Every employee at Procreate receives an individual training budget to help them grow personally and professionally. And because transparency matters, the whole company is included in the coming year’s plans and strategies at our annual off-site company meet.

Time to reset, recharge and look after yourself

Australia already has some of the most generous annual leave provisions in the world at a mandated 4 weeks per year. We also offer you extended parental leave, an extra 5 Mental Health Days per year, plus an Employee Assistance Program open to you and your family members.

Everything you need to do your best work

We’ll provide you with all the hardware and software you need, including a fully adjustable desk set up for your way of working. But it’s the personalized professional support, and growth and development opportunities we think will really help you fly.

What you’ll do

Core Infrastructure & Operations

1. Plan, deploy, and maintain wired and wireless networks for the Hobart studio, ensuring stability and performance for a Mac-centric creative team.
2. Manage network equipment (switches, routers, firewalls) including configuration, monitoring, and incident response.
3. Support our hybrid environment: on-prem studio infrastructure plus AWS cloud resources used for collaboration and software delivery.

Security & Compliance

1. Design and maintain a network security framework: firewall policies, VPN access, intrusion detection, and data protection.
2. Implement security controls that align with ISO 27001 readiness and protect our IP and user data.
3. Conduct proactive security reviews and maintain audit documentation.

Technical Support & Automation

1. Provide advanced network troubleshooting and be the escalation point for connectivity or systems issues.
2. Automate repetitive tasks (monitoring, config backups, provisioning) using scripting tools and network automation platforms.
3. Maintain documentation, runbooks, and asset registers; ensure we have a clear source of truth.

Studio Collaboration

1. Work closely with our engineering and support teams to ensure network infrastructure meets the needs of a software development environment.
2. Support studio ops: high-bandwidth file sharing, render workloads, video conferencing, and licensed software distribution.

Skills

1. Bachelor’s degree or higher.
2. Minimum three years of professional experience in network and systems engineering
3. Proven ability to manage enterprise-grade networks: routing/switching, VLANs, VPNs, firewalls
4. Hands-on experience with network monitoring and security tools; scripting for automation is a plus
5. Strong analytical and problem-solving skills.
6. In-depth understanding of applicable industry standards, regulations, and compliance requirements.

Please note, we do not operate remote or hybrid models. We’re looking for full-time and on-site employees for our Hobart office.

Apply now to be considered for the role!