Fone Galaxy (Mobile 24/7 Pty Ltd) is a is a hardware device repair and accessories retail business. We primarily deal with repairs and servicing of diverse types of hardware devices such as phones, laptops, computers, tablets etc. Our other services include hard drive replacements, screen repairs, virus and spyware removal, memory upgrades, and OS reinstallation. We're committed to delivering top-notch solutions to ensure your technology runs smoothly and efficiently. We are looking for a dedicated hardware technician to join our team.

Employment type: Full-time

Salary range: $70,000 - $80,000 per annum (depending upon skills and experience)

Location: Newtown, NSW

Duties include but are not limited to:

·Diagnose and troubleshoot hardware problems in different hardware devices such as laptops, computers, iPad, watches and tablets.

·Maintain, adjust and repair a variety of hardware components in the devices such as tablets, laptops, computer monitors and mobile phones.

·Dissemble devices and conduct thorough inspections to determine the exact nature of the fault in the devices.

·Deploy (install, configure, test) new and improved hardware to ensure smooth functionality of the devices.

·Install, download and upgrade appropriate software to improve efficiency with hardware equipment.

·Manage and properly maintain the inventory of repair tools, parts and components.

·Run comprehensive tests on devices after repairs to ensure all systems function correctly.

·Perform post-repair tests to verify the quality of work to ensure customer satisfaction.

·Provide technical guidance, advice and assistance to customers to prevent further malfunctions, issues and repairs.

·Document repair work accurately and maintain records for future reference or warranty purposes.

·Ensure all repairs are performed in a timely manner, meeting both quality standards and customer expectations according to OHS regulations.

·Keeping up with the latest industry trends and technologies to improve repair processes and service quality.

Requirements

·Minimum 1-2 years of experience as a Hardware Technician/Computer & Mobile phone Technician/ related field.

·Relevant qualification/ certification in computer/ electrical engineering/IT or related field is required however; substantial relevant work experience may be considered in lieu of formal qualifications.

·Australian work experience in a similar role is preferred.

Skills and attributes

1. Reliable and hardworking nature
2. Great time-management skills and discipline
3. Excellent communication, customer service and problem-solving skills
4. Sound knowledge to deploy (install, configure, test), maintain and repair hardware and peripherals.
5. Ability to move shifts and be flexible
6. Current skills across all popular brands of computers/laptops, smart phones and tablets
7. Experience working in a reputable repairer ideal
8. Chip level repair skills
9. Troubleshooting skills
10. Strong technical background

Full time work rights are required.

Due to volume, please note that only short-listed candidates will be contacted. If you think, you are fit for the role, please write a cover letter explaining why along with your updated resume. Please apply using the facilities provided on this site.

Please answer below questions:

·Do you have minimum one year of work experience as hardware technician or in a related field?

·Do you have any work experience in Australia?

·Do you work full time work rights?