About Us:
Torque Converter Technologies is a leading name in the reconditioning and performance upgrading of torque converters, servicing both the general public and the automotive industry across Australia. With a reputation built on precision engineering, customer service, and technical innovation, our operations in Springvale support a wide range of domestic and commercial automotive clients.
We are currently seeking a highly motivated and experienced Office Manager to oversee the smooth and efficient operation of our administrative and service coordination functions. This is a key leadership role within our team, ensuring that workshop logistics, customer interactions, and business processes are effectively managed to support ongoing growth
Key Responsibilities:
Manage day-to-day administrative operations including client enquiries, job scheduling, and workshop coordination
Liaise with automotive technicians and workshop managers to prioritize service jobs and ensure timely completion
Maintain accurate records for orders, quotes, invoices, inventory, and supplier coordination
Oversee budgeting, procurement, and office expenditure tracking
Implement and maintain systems for job tracking, customer communication, and compliance
Lead a small team of administrative support staff, including recruitment, training, and performance management
Identify opportunities to streamline office and workshop processes for improved efficiency
Skills and Experience Required:
Minimum of three (3) years’ experience in a similar office or operations management role
A Diploma in Business or Management (or equivalent)
Experience in or knowledge of the mechanical or automotive industry is highly regarded
Strong leadership, communication, and organizational skills
Proficiency with office management systems, scheduling software, and MS Office Suite
Ability to prioritize competing deadlines and coordinate with technical staff
Desirable:
Qualifications or hands-on understanding in mechanical engineering or automotive mechanical trades will be highly advantageous given the technical nature of our services
What We Offer:
A dynamic and supportive workplace where initiative and innovation are valued
Long-term employment stability with opportunities for growth
The chance to be part of an automotive business at the forefront of torque converter engineering in Australia
How to Apply:
To apply, please submit your CV and a brief cover letter detailing your suitability for the role. Only shortlisted candidates will be contacted