Our company is looking for an Admin/ Dispatcher/ Customer Service Rep.to join our team (there is a possibility of the job becoming Full-time/ Hours Increasing in the future). The perfect candidate will be highly motivated, self-driven, and reliable. All experience levels are welcome to apply. Bilingual in English and Natives is a PLUS!.
Primary Responsibilities
Answer around 10- 30 calls per day
Friendly and respectful towards clients over the phone
Answer inquiries, provide estimates and set- up work orders for clients clients
Input, allocate and resolve job tickets and work orders
Work between multiple work order software programs
Keep work orders up to date
Maintain communication with technicians throughout the day
Billing of work orders
File uploads, downloads, and document scanning
Data Entry
Coordinate with administration and office manager
Other duties as assigned
Requirements:
Must be able to speak clearly and effectively
Speak and understand English well
Strong written and verbal communication skills
Must be able to work in a fast pace environment, and have friendly people skills
Must be able to multitask
High School Diploma/GED
Driver s License
Reliable transportation
Able to maintain inventory records
Proficient with Microsoft Office and Google Drive applications
Able to learn new skills
Highly organized and pays close attention to detail
Ability to work alone and with a team
Problem-solving skills
Salary Information:
An initial 21-day probationary period at a rate of $19.00 per hour.
If hired, the pay rate is $34- $55 per hour (based on experience & performance).
Schedule:
The work schedule is flexible and Work from Home /Part-Time.