Walara Inc. The heart of country care

We are currently seeking an experienced Home Care Coordinator to join our team. The ideal candidate is committed to best practices, communicates effectively with individuals from all backgrounds, and approaches every situation with care and compassion. If you are a self-motivated professional with a positive attitude who thrives on challenges, we would love to hear from you.

Role Details

1. Position: Home Care Coordinator
2. Location: Lower North (onsite)
3. Hours: Part-time, 0.4FTE, working days to be negotiated
4. Reporting to: Director of Care
5. Remuneration: Registered Nurse - Nurses Award Equivalent Aged Care Level 2 (first 3 years) $51 per hour + Super + Salary Packaging
6. Travel Requirement: Covering Lower North region.

Key Responsibilities

1. Conduct client care assessments and oversee ongoing care planning
2. Maintain client compliance and manage a caseload of clients
3. Coordinate and deliver personalised care aligned with client needs, care plans, and allocated budgets
4. Perform general administrative tasks related to the role.

Skills and Experience

1. Relevant qualifications (Registered Nursing highly regarded)
2. Experience in aged care or mental health case management (preferred)
3. Knowledge of My Aged Care, Home Care Packages, and NDIS frameworks
4. Proven experience in assessing and planning community-based care
5. Proficiency in Microsoft Office 365, SharePoint, Outlook, and rostering software
6. Excellent verbal and written communication skills with strong customer service abilities
7. Ability to handle incoming calls professionally and courteously
8. Strong organisational, problem-solving, and decision-making skills
9. Collaborative team player with a proactive attitude
10. Ability to build strong relationships with external organisations for client referrals
11. Commitment to confidentiality and privacy in line with company policies.

Why Join Us?

1. Make a meaningful impact in your local community
2. Work with a friendly and supportive team passionate about the industry
3. Company-provided laptop
4. Use of company fleet vehicles during business hours
5. Employee rewards (salary sacrifice)
6. Competitive remuneration package
7. Career progression and professional development opportunities as we continue to grow.

How to Apply

We review applications on a rolling basis and may schedule interviews before the job posting closes. To maximise your opportunity, we encourage you to submit your application as soon as possible. Shortlisted applicants will be contacted for the next steps.

Be a part of a team that makes a difference every day – apply today!

Please contact Walara at or P 8528 2276 and ask for Jodie, if you would like further information relating to the Home Care Coordinator position as advertised.